At Cutshutdxs Outfits, we aim to provide a seamless shopping experience with fast and reliable shipping. Below are the detailed shipping policies to help you understand our process and ensure your orders reach you on time.

Domestic Shipping

1. Delivery Time:

• Orders are typically processed within 1-2 business days.
• Standard delivery takes 3-5 business days once dispatched.
• Orders placed on weekends or holidays will be processed on the next business day.

1. Shipping Charges:

• Standard shipping is available at a flat rate.

1. Tracking Information:

• A tracking number will be sent to your email/SMS once your order is shipped.
• Use the tracking number to follow your order’s progress in real time.

1. Order Confirmation:

• All customers will receive a confirmation email/SMS after placing an order.
• Ensure your contact details are correct for timely updates.

1. Delivery Areas:

• We deliver to all cities across Pakistan, including major and remote areas.
• In case of delivery restrictions in your area, our team will contact you directly.

General Policies

1. Accurate Address Information:

• Ensure your shipping address is accurate to avoid delays.
• Orders with incorrect details may result in additional charges for re-delivery.

1. Missed Deliveries:

• In case you’re unavailable at the time of delivery, the courier will attempt redelivery or leave a note.
• Contact the courier directly or our customer service to reschedule your delivery.

1. Delays Due to Unforeseen Circumstances:

• While we strive to meet all delivery timelines, unforeseen events such as weather, strikes, or holidays may cause delays.
• You will be notified of any significant delays.

1. Non-Deliverable Areas:

• If your area is non-deliverable, our team will reach out to offer alternative solutions or process a refund.

Customer Support

1. Order Assistance:

• If you have any queries about your shipment, please contact our customer support team via email or phone.
• Provide your order number for quick assistance.

1. Return Policy

At cutshutdxb Outfits, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it under the following conditions:

1. Eligibility:
   • Returns are accepted within 14 days of delivery.
   • Items must be unused, in original condition, and with all tags attached.
2. Process:
   • Contact our customer support team to initiate a return request.
   • Once approved, you will receive instructions on how to send the item back.
3. Refund or Exchange:
   • You can choose between a refund, exchange, or store credit.
   • Refunds will be processed once the returned item is inspected and approved.
4. Shipping Costs:
   • Return shipping costs are the responsibility of the customer unless the item received was incorrect or damaged.
5. Customer Support:
   • For any queries, contact us at info@cutshutcloset.com
   •  or +923120236605
   •  

     DHA Phase 5, Lahore, Pakistan

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Your satisfaction is our priority. At cutshutdxb Outfits, we ensure that your products reach you quickly and safely. Shop with confidence and let us handle the rest!